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← Peak Credit Union

Financial Solutions Guide 2

Peak Credit Union
Location
Grants Pass
Posted
18 days ago
Department
Grants Pass Branch
Salary
$20.56 - $23.37
What they actually want (must-haves)
  • Minimum two (2) years of experience in retail banking, customer service, or financial services.
  • Strong communication skills with the ability to engage members and build trust.
  • Ability to problem solve and make decisions relevant to the role and experience.
  • Ability to embrace and promote a positive, collaborative work environment.
  • Ability to maintain confidentiality with minimal supervision.
Nice to have
  • Bilingual skills preferred.
  • FiCEP, Financial Counseling Certification.
What the job really is

The Financial Solutions Guide 2 at Peak Credit Union is responsible for delivering exceptional service to members by understanding their financial needs and providing personalized solutions. Daily tasks include engaging with members, conducting financial transactions, offering tailored products, and maintaining accurate records. The role also involves building long-term relationships with members and collaborating with branch leadership to enhance sales culture and performance.

Benefits
  • Medical, dental, vision and life insurance coverage.
  • Health Care FSA (HCFSA), Health Savings Account (HSA) with employer contributions, and Dependent Care FSA (DCFSA).
  • Life and AD&D insurance.
  • 401k plan enrollment for employees after 60 days of employment.
  • 8 hours of vacation and 8 hours of sick leave accrued monthly.
  • 11 paid holidays, 1 floating holiday, 16 hours of self-care time, and 16 hours of volunteer time.
Things to weigh
  • Position requires engagement with members in a consultative selling environment.
  • Bilingual differential pay is available but requires verification of language skills.
  • Role involves meeting sales and production goals which may add pressure.
  • Work schedule includes rotating Saturdays.
Job score4.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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