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Client Services Associate

Payoneer
Location
Manila, Philippines
Posted
18 days ago
Department
OPS CJ Customer Care
What they actually want (must-haves)
  • Deep understanding of clients' business needs and challenges
  • Proactive problem-solving skills
  • Ability to build and maintain strong, long-term relationships
  • Experience coordinating with internal teams
  • Skills in overseeing onboarding and support processes
  • Ability to provide high-priority support and timely resolutions
What the job really is

The Client Services Associate at Payoneer will act as the main point of contact for VIP and high-tier clients, focusing on building and maintaining strong relationships. The role involves understanding client needs, coordinating with internal teams to ensure seamless service delivery, and providing tailored solutions while overseeing onboarding and ongoing support processes. Additionally, the associate will advocate for clients within the organization and identify opportunities for upselling and improving account management processes.

Things to weigh
  • On-site role may limit flexibility for some candidates
  • No specific salary or benefits mentioned in the posting
  • Role involves high accountability and proactive engagement with clients
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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