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← Payhawk

Director of Compliance Operations

Payhawk
Location
Sofia
Posted
1 month ago
Department
Compliance
What they actually want (must-haves)
  • Proven experience leading and scaling operational teams in a high-growth, fast-paced environment
  • Deep fluency in operational management, building KPIs and SLAs, capacity/FTE forecasting, and managing performance through data
  • A relentless focus on process optimization and automation
  • Technically minded, with a strong understanding of how AI and automation can transform operational workflows
  • Comfortable being hands-on with data, querying, building dashboards, and digging into the numbers
  • Experience owning third-party vendors and tooling, from selection through performance and cost management
What the job really is

The Director of Compliance Operations at Payhawk will lead and scale the KYC and Monitoring teams, focusing on operational leadership and compliance. This role involves optimizing processes, managing performance metrics, and ensuring a customer-centric approach in compliance operations. The director will also collaborate with various teams to enhance operational efficiency through automation and AI while maintaining regulatory standards.

Benefits
  • 30 days holiday paid leave
  • Opportunity to use the Payhawk product with a monthly commuting allowance
  • Health and Fitness membership
  • Private healthcare
  • An L&D budget to support continuous development
  • Exchange policy to another Payhawk office (Amsterdam, Berlin, Paris, Barcelona, London)
Things to weigh
  • No salary listed
  • No information on the size of the teams being managed
  • Candidates must provide proof of eligibility to work in the EU, as visa sponsorship is not available
Job score3.4/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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