HHiring Reality
← Payhawk

Implementation Manager, French speaking

Payhawk
Location
Barcelona
Posted
2 months ago
Department
Customer Success
What they actually want (must-haves)
  • 2+ years as Customer Success Specialist/Project Manager in a high growth SaaS environment or recent graduate with a relevant degree
  • Native/Near native level of French
  • Excellent verbal and written communication skills
  • Excellent organization skills and detail oriented
  • Fast learner and capable to keep up with a fast growing environment
  • Ability to prioritize and multitask with clients and colleagues
Nice to have
  • Experience in the fintech industry is preferred
What the job really is

As an Implementation Manager at Payhawk, you will lead the onboarding process for new customers, ensuring they effectively configure their accounts and receive tailored training. Your role involves driving customer adoption by optimizing setups based on product data, acting as a trusted advisor to enhance customer success, and collaborating with cross-functional teams to improve processes and share insights.

Benefits
  • 30 days holiday paid leave
  • Competitive compensation package
  • A week exchange policy to another Payhawk office (London, Berlin, Sofia, Amsterdam, Paris)
  • Multisport card fully funded by us
  • Regular team-wide events
  • 150EUR of monthly commuting allowance
Things to weigh
  • No specific salary listed
  • Role involves significant customer interaction and requires strong communication skills
  • Fast-paced environment may require adaptability and quick learning
Job score2.6/5
Benefits3/5
Freshness1/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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