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← PatientPoint

Implementation Manager

PatientPoint
Location
Rochester, New York, United States
Posted
1 month ago
Department
Field Operations
Salary
$65,000.00 - $110,000.00
What they actually want (must-haves)
  • 3+ years of experience leading large-scale system rollouts and cross-functional projects in customer-facing environments
  • Proven ability to manage end-to-end deployments across multiple sites
  • Track record of successfully guiding client relationships through all phases of deployment
  • Strong skills in setting expectations and maintaining high levels of customer satisfaction
  • Hands-on experience in construction management
  • Effective at bridging the gap between technical and non-technical stakeholders
Nice to have
  • Direct experience in healthcare facility rollouts and construction project management
What the job really is

As an Implementation Manager at PatientPoint, you will oversee the installation and product implementation for new customers, ensuring a smooth transition from sales to service. Your role involves strategic planning, managing timelines, and serving as the primary contact for clients throughout the installation process, while also supervising field teams and resolving any issues that arise during deployment.

Benefits
  • Competitive pay and benefits
  • Flexible time off
  • Hybrid work options
  • Mental and emotional wellness resources
  • 401K plan
Things to weigh
  • Base salary range is broad ($65,000 - $110,000) with no specific figure provided
  • Role involves significant travel to customer sites
  • Requires effective communication with both technical and non-technical stakeholders
Job score4.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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