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Implementation Manager

PatientPoint
Location
Garden City, New York, United States
Posted
1 month ago
Department
Field Operations
Salary
$65,000.00 - $110,000.00
What they actually want (must-haves)
  • 3+ years of experience leading large-scale system rollouts and cross-functional projects in customer-facing environments
  • Proven ability to manage end-to-end deployments across multiple sites
  • Track record of successfully guiding client relationships through all phases of deployment
  • Strong skills in setting expectations and maintaining high levels of customer satisfaction
  • Hands-on experience in construction management
  • Effective at bridging the gap between technical and non-technical stakeholders
Nice to have
  • Direct experience in healthcare facility rollouts and construction project management
What the job really is

As an Implementation Manager at PatientPoint, you will oversee the end-to-end installation and product implementation for new customers, acting as a liaison between sales, field technicians, and clients. Your role involves strategic planning for program rollouts, managing timelines, and ensuring customer satisfaction throughout the installation process. You will also supervise installation teams, resolve issues, and conduct site assessments to ensure readiness for implementation.

Benefits
  • Competitive pay and benefits
  • Flexible time off
  • Hybrid work options
  • Mental and emotional wellness resources
  • 401K plan
Things to weigh
  • Base salary range listed is $65,000.00 - $110,000.00, but total compensation may vary based on several factors
  • Role involves travel to customer sites
  • Experience in healthcare facility rollouts is preferred but not mandatory
Job score4/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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