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← Parloa

Senior Agent Architect

Parloa
Location
New York Office; Remotely in the USA
Posted
18 days ago
Department
Professional Services
What they actually want (must-haves)
  • 3+ years of experience in enterprise customer-facing roles
  • Proven expertise in solution architecture, systems architecture, or enterprise integration
  • Strong systems thinking with a track record of solving complex technical problems
  • Experience with complex SaaS implementations at scale (CRMs, ERPs, contact center platforms, ticketing systems)
  • Proficiency in REST API design, JSON/XML data structures, API testing tools, and API authentication patterns
  • Experience reading and consuming API documentation across enterprise SaaS platforms
Nice to have
  • Prior conversation design, prompt engineering, or A/B testing experience
What the job really is

As a Senior Agent Architect at Parloa, you will design and implement end-to-end system architectures for AI Agent deployments, integrating Parloa's platform with complex enterprise environments. Your role will involve solving multi-system integration challenges, applying systems thinking, and shaping conversational experiences through prompt engineering. You will also collaborate with various teams to ensure successful deployment and performance of AI solutions for global clients.

Benefits
  • Compensation structured as On-Target Earnings (OTE) with a base salary and performance-based variable component
  • Equity package
Things to weigh
  • No specific mention of remote work flexibility beyond the USA
  • Salary range provided, but no details on the equity package
  • Fast-paced environment with high expectations for contribution from day one
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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