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← Parloa

Manager, Agent Architecture

Parloa
Location
Berlin Office; London Office; Munich Office; Remotely in Germany; Remotely in the UK
Posted
26 days ago
Department
Professional Services
What they actually want (must-haves)
  • Experience leading people, either as a formal manager, team lead, or through mentorship
  • 3+ years of conversation design and AI agent development experience
  • Skilled in advanced prompt engineering
  • Comfortable integrating REST APIs and working with Javascript
  • Strong project and stakeholder management skills
  • Experience working with enterprise customers in escalated situations
What the job really is

As the Manager of Agent Architecture at Parloa, you will lead a team focused on transforming customer service through AI agents. Your responsibilities include hiring and coaching Agent Architects, managing team goals and stakeholder alignment, and guiding customers through AI agent implementations. This role combines leadership with hands-on delivery, ensuring high-quality AI agents are developed and deployed effectively.

Things to weigh
  • No salary listed
  • Role requires both leadership and hands-on technical involvement
  • Fast-paced environment with high expectations for contribution
  • First-time managers with strong coaching experience are welcome
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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