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← Parloa

Documentation Specialist

Parloa
Location
Berlin Office
Posted
26 days ago
Department
Product
What they actually want (must-haves)
  • 4+ years of experience owning documentation in a scaling SaaS, AI, or product-driven company
  • Strong background in both technical and customer-facing documentation, such as product docs, APIs, and help centers
  • Proven experience building and scaling documentation standards, templates, and processes, partnering closely with product and engineering teams on fast, frequent releases
  • Confidence translating AI or agent-based concepts into clear, structured guidance for non-expert audiences
  • Experience in cross-functional teams collaborating with Instructional Designers, Trainers and other teams across the organization
  • 1+ years experience working in fast paced, docs-as-code environments
What the job really is

As a Documentation Specialist at Parloa, you will be responsible for creating and maintaining clear and accessible documentation for internal teams, customers, and partners. Your role will involve structuring information, improving documentation standards, collaborating with cross-functional teams, and ensuring that documentation remains current in a fast-paced environment with frequent product releases.

Things to weigh
  • No salary listed
  • Fast-paced environment with high expectations for contribution
  • Focus on documentation in a scaling company may involve evolving responsibilities
  • Opportunity to shape documentation practices from the ground up
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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