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← Parloa

Senior Enterprise Engagement Manager - CEE

Parloa
Location
Berlin Office; Munich Office; Remotely in Germany
Posted
1 month ago
Department
Customer Success
What they actually want (must-haves)
  • 4+ years of experience in Customer Success, Consulting, or Account Management within enterprise environments
  • Proven ability to drive strategic value and support digital transformation in complex organizations
  • Track record of turning customer success into measurable business impact and growth opportunities
  • Strong project and stakeholder management skills, with a focus on execution and outcomes
  • Excellent communication and presentation skills, with the ability to engage both technical and non-technical audiences
  • Technical curiosity and interest in AI, automation, and customer experience
What the job really is

As a Senior Enterprise Engagement Manager at Parloa, you will be responsible for driving customer success and value realization for enterprise clients. Your role involves guiding organizations through the adoption of AI in customer experience, managing the end-to-end customer journey, and identifying growth opportunities. You will also oversee implementations, communicate value, and manage stakeholder relationships to ensure successful outcomes.

Things to weigh
  • No salary listed
  • Fast-paced environment with high expectations
  • Role involves significant responsibility and accountability
  • Focus on AI and automation may require ongoing learning and adaptation
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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