HHiring Reality
← Pallet

Member of Technical Staff, Agent Delivery

Pallet
Location
San Francisco or New York
Posted
25 days ago
Department
Engineering
Salary
$160,000 - $200,000
What they actually want (must-haves)
  • 2–5 years of experience building and owning production systems in high-growth startups or similarly demanding environments
  • Strong experience working with APIs, integrations, authentication systems, and event-driven architectures
  • Proven ability to debug complex systems in production
  • Comfortable operating in ambiguous environments where documentation is incomplete, and requirements evolve quickly
  • Strong communication skills and the ability to build trust with technical and non-technical stakeholders
Nice to have
  • Experience working directly with customers is a strong plus
What the job really is

As a Forward Deployed Product Engineer at Pallet, you will be responsible for deploying AI agents within major logistics companies. Your role involves working closely with customer teams to understand their workflows, designing integrations, debugging production systems, and ensuring successful launches of AI-powered solutions. You will take ownership of deployments from discovery to production, solving complex operational challenges in often ambiguous environments.

Benefits
  • Health, Vision, and Dental benefits
  • Take-what-you-need Paid Vacation
  • Life Insurance and Accidental Insurance
  • Short-Term Disability Coverage
  • Generous salary and equity for all staff
  • 401k option; helping you save for the future
Things to weigh
  • Role requires significant customer interaction and travel (~25%)
  • Emphasis on debugging messy real-world systems rather than building internal abstractions
  • Expectations for quick, pragmatic decision-making in ambiguous environments
  • No remote-first option; in-person presence required at the office five days a week
Job score4.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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