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Field Communications Manager

PagerDuty
Location
San Francisco
Posted
18 days ago
Department
Corporate Marketing
What they actually want (must-haves)
  • Bachelor's or Master's degree in Business, Marketing, Communications, or equivalent experience
  • 7+ years in communications, spanning internal, external, executive, or enablement communications
  • Track record launching and managing communication plans/campaigns, with metrics-driven iteration
  • Experience partnering with GTM or executive leaders on positioning and change management
  • Exceptional writing and editing skills, with the ability to think strategically and creatively across matrixed content (multiple personas, industries, products)
Nice to have
  • Hands-on experience with generative AI tools (e.g., Claude, Gemini) to accelerate content creation
  • Experience managing a communications calendar and distribution lists across groups
  • Comfort operating in a fast-paced, agile, results-oriented environment
  • Program and project management fundamentals
  • Familiarity with Zoom Webinars, Google Apps or Microsoft Suite, Slack, and email tools
What the job really is

The Field Communications Manager at PagerDuty will develop and implement communication strategies for the Go-to-Market and Commercial organizations, focusing on key messaging for various audiences including pre-sales, post-sales, and customer success. This role involves crafting content across multiple channels, managing stakeholder relationships, and moderating large-scale meetings, all while collaborating closely with leadership to ensure alignment with organizational goals.

Benefits
  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
Things to weigh
  • Role requires in-office presence 2 times per week in San Francisco
  • No specific details on the exact nature of the communication platforms or tools used
  • Salary range provided but specific compensation details will be discussed during the hiring process
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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