HHiring Reality
← PagerDuty

Director of Pricing & Monetization

PagerDuty
Location
San Francisco
Posted
25 days ago
Department
Product Management
What they actually want (must-haves)
  • 10+ years in B2B SaaS in roles spanning product management, pricing strategy, and/or monetization
  • Demonstrated experience owning packaging architecture and feature tiering decisions
  • Track record of running pricing experiments and measuring commercial impact
  • Strong cross-functional credibility with Sales, Finance, Product, and Go-To-Market leadership
  • Experience managing pricing change in the field
  • Ability to mentor and grow other pricing and product roles
Nice to have
  • Experience at a company during transition to usage-based or consumption pricing
  • Familiarity with monetization infrastructure (entitlements, billing systems, SKU tooling)
  • Familiarity with B2B SaaS deal structures, discount governance, and revenue recognition considerations
  • Has led or contributed to pricing strategy at a company scaling toward $1B+ ARR
What the job really is

As the Director of Pricing & Monetization at PagerDuty, you will own the strategy and execution of packaging, pricing, and monetization for the Operations Cloud platform. This role requires deep customer empathy and structured experimentation, acting as a bridge between Product, Sales, Finance, and Marketing. You will lead the monetization platform roadmap, operationalize pricing for the field, and track pricing initiative performance while managing a small team focused on pricing and monetization.

Benefits
  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
Things to weigh
  • Role involves significant cross-functional collaboration, which may require strong interpersonal skills
  • The position includes managing a small team, indicating a leadership component
  • No specific details on the technology stack or tools used for pricing and monetization are provided
  • The role is expected to be in-office 2 days a week in San Francisco, which may not suit all candidates
Job score3.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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