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Senior Solutions Consultant

PagerDuty
Location
Remote (USA - Boston, MA)
Posted
26 days ago
Department
Solutions Consulting
What they actually want (must-haves)
  • 5+ years of pre-sales experience
  • Bachelor's degree or higher, preferably in a technical field
  • Ability to do basic scripting (Java, PHP, Ruby, Perl) and a fundamental knowledge of Linux
  • Experience selling SaaS in a fierce environment
  • Strong communication skills to build and manage relationships with new and existing clients, with a focus on growth
  • Demonstrable knowledge of IT monitoring tools or IT Operations
Nice to have
  • Understanding of monitoring systems such as New Relic, Nagios, Zenoss, Splunk, ServiceNow, and Zabbix
  • Familiarity and knowledge of PagerDuty's space, or already being a fan of our product
  • Experience in both enterprise and commercial sales
What the job really is

As a Senior Solutions Consultant at PagerDuty, you will engage with customers to understand their business environments and identify potential challenges. Your role involves running technical discovery processes, designing integrations, and supporting the sales cycle by addressing technical inquiries. You will collaborate with various teams to ensure customer success and help clients optimize their use of PagerDuty's products.

Benefits
  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
Things to weigh
  • No specific salary figure listed beyond the range
  • Role involves significant customer interaction and travel
  • Technical skills required may imply a steep learning curve for those less familiar with scripting or Linux
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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