HHiring Reality
← PagerDuty

AI/ML Engineer

PagerDuty
Location
Lisbon
Posted
1 month ago
Department
Data Science
What they actually want (must-haves)
  • 2+ years of software engineering experience building and shipping production software
  • Degree in CS/a related field, or equivalent practical experience
  • Solid programming fundamentals and comfort moving between application code and AI/model code
  • Hands-on experience with modern AI — building something real with LLMs, prompting, retrieval, or agent frameworks
  • Some exposure to distributed systems and how software runs reliably at scale
  • Strong communication and collaboration skills
Nice to have
  • Personal, academic, or internship projects involving LLM apps, agents, RAG, or backend services
  • Exposure to cloud infrastructure (AWS, GCP, or Azure), containers, or Kubernetes
  • Familiarity with the ecosystem — e.g. LLM APIs and frameworks such as LangChain or LlamaIndex, vector databases, and orchestration/streaming tools like Kafka or Airflow
  • Interest in agentic systems, evaluation and guardrails for LLMs, or applied problems like anomaly detection and event correlation
  • Contributions to open-source projects
What the job really is

As an AI/ML Engineer at PagerDuty, you will work on building and shipping AI systems that operate at scale, focusing on features like Incident Management AI Agents and event intelligence. You will collaborate with senior engineers to tackle real production challenges, contribute to the development of AI-powered features, and learn about the intricacies of high-throughput systems. This role emphasizes growth through mentorship and hands-on experience in a dynamic environment.

Benefits
  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
Things to weigh
  • No specific salary listed
  • Role is aimed at early-career candidates, which may imply a steep learning curve
  • The position involves working with modern AI technologies, which could be beneficial for skill development
  • Candidates must reside in eligible locations, which may limit applicants from certain regions
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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