HHiring Reality
← Ownwell

Client Success Manager

Ownwell
Location
Austin, TX
Posted
1 month ago
Department
Sales & Marketing
What they actually want (must-haves)
  • Meaningful experience in real estate, proptech, property tax, or institutional account management
  • Fluency with real estate fundamentals: valuation methods, cap rates, NOI, occupancy trends, rent rolls
  • Natural ability to earn trust with high-net-worth individuals and C-suite executives
  • Comfort using data to identify opportunities and communicate value
  • Curiosity about how technology and product decisions shape the client experience
Nice to have
  • Time at a property tax, valuation, or appeal firm
  • Experience inside an investment platform, asset manager, or family office
  • Hands-on use of CRM/proptech tools
What the job really is

The Client Success Manager at Ownwell will manage a portfolio of real estate investor accounts, focusing on building trust with asset managers and C-suite executives. Responsibilities include developing appeal strategies, coordinating with internal teams and clients, delivering candid results, and identifying opportunities for account expansion. The role requires a blend of real estate knowledge and a data-driven approach to enhance client experience and contribute to product development.

Benefits
  • Flexible PTO
  • 11 company holidays
  • Last week of the year off
  • Competitive health benefits
  • $1,000 stipend per year for learning support
  • Up to 16 weeks of fully paid parental and bonding leave
Things to weigh
  • No salary listed
  • Role involves managing a portfolio which may require strong multitasking and prioritization skills
  • Fast-paced environment may not suit everyone
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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