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← Optimove

Enterprise Customer Success Manager

Optimove
Location
London
Posted
14 days ago
Department
Customer Success
What they actually want (must-haves)
  • Bachelor’s degree
  • 1-4 years of experience in relevant roles, ideally from software companies
  • Extremely strong presentation and communication skills
  • Proactive, highly organized, with the ability to manage multiple tasks
  • A true value-enabler who relishes helping clients achieve their business goals
  • Fast learner who can understand and articulate technology at any level
What the job really is

The Enterprise Customer Success Manager at Optimove is responsible for managing client relationships and ensuring they derive maximum value from the Optimove platform. This role involves collaborating with various client stakeholders, providing training and support, and advocating for clients' needs within the company. The position emphasizes strong communication, analytical skills, and a proactive approach to client success.

Benefits
  • Hybrid work model
  • Daily lunch budget when onsite
  • Fully stocked kitchen
  • Wide range of social events throughout the year
  • Vibrant, people-first culture
  • Recognition as one of the UK’s Best Workplaces in Tech and for Wellbeing
Things to weigh
  • Hybrid role requires in-office presence three days a week
  • No salary information provided
  • Position involves significant client interaction, which may require travel or flexible hours
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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