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← Optimove

Customer Success Manager

Optimove
Location
Tel Aviv
Posted
26 days ago
Department
Customer Success
What they actually want (must-haves)
  • Bachelor’s degree
  • 1-2 years experience in relevant customer-facing roles, preferably from software companies
  • Fluent in English and Hebrew
  • Extremely strong presentation and communication skills
  • Proactive and highly organized
  • Ability to manage multiple tasks
Nice to have
  • Experience in technology-related fields, preferably B2B SaaS
What the job really is

As a Customer Success Manager at Optimove, you will be the main point of contact for clients, ensuring their success and satisfaction with the company's AI-powered marketing platform. Your role will involve training clients, managing projects, resolving crises, and providing guidance on system usage. You will collaborate with clients, project managers, and software developers to deliver outstanding results and enhance customer relationships.

Things to weigh
  • No salary or specific benefits listed
  • Position involves a dynamic role with potential for growth but may require handling multiple responsibilities simultaneously
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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