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← Oodle Finance

Partner Support Agent

Oodle Finance
Location
Manchester or Oxford
Posted
23 days ago
Department
Loan Origination
What they actually want (must-haves)
  • Strong communication skills, both verbal and written
  • A proactive, solutions-focused approach to problem-solving
  • Excellent organisational skills with the ability to manage multiple tasks
  • High attention to detail and accuracy
  • A team player who enjoys working collaboratively
  • A commitment to providing outstanding service to both internal and external stakeholders
What the job really is

As a Partner Support Agent, you will be the primary contact for dealers and brokers, guiding them through the application process and resolving any queries. Your role involves managing applications from submission to payout, ensuring documentation is complete, and delivering excellent customer service through various communication channels. You will work collaboratively with internal teams to prioritize urgent deals and ensure a smooth experience for all stakeholders.

Benefits
  • Discretionary Company Bonus Scheme
  • 25 days holiday (rising to 28 after 3 years’ service) plus bank holidays
  • Private Medical - via vitality, with reward schemes paid for you and your family
  • Health cash plan - via Simply Health for employee's and children claiming money back for dental, optical, etc
  • Pension – Oodle will contribute 5% of your salary into your pension pot
  • Life Assurance - 4 x annual salary - benefit funded by Oodle
Things to weigh
  • Role requires flexibility to work shifts including weekends
  • Position is a 12 month fixed-term contract
  • Hybrid working model with 3-4 days remote per week
  • Fast-paced and varied position may not suit everyone
Job score3.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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