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← OneImaging

Customer Success Enablement Manager

OneImaging
Location
Remote
Posted
11 days ago
Department
Customer Success & Implementation
Salary
$90,000 - $110,000
What they actually want (must-haves)
  • 3+ years of experience in Customer Success, Marketing, Enablement, Implementation, or Customer Operations
  • Experience building scalable processes, playbooks, and training programs
  • Strong project management, communication, and documentation skills
  • Ability to simplify complex workflows and turn them into practical tools teams will actually use
  • Highly organized, proactive, and comfortable working in a fast-growing environment
  • Experience partnering across multiple teams and levels of an organization
Nice to have
  • Healthcare, health plan, benefits, or health-tech experience
  • Experience with Salesforce, Notion, or similar CS and knowledge-management tools
What the job really is

The Customer Success Enablement Manager at OneImaging will focus on creating and maintaining resources that enhance the effectiveness of the Customer Success and Implementation teams. This includes developing playbooks, training programs, and scalable processes to ensure a consistent customer experience. The role requires collaboration across various departments to streamline workflows and improve team efficiency.

Benefits
  • Base salary range of $90,000 - $110,000
  • Eligible to participate in equity incentive and competitive benefits plans
Things to weigh
  • Role involves cross-functional collaboration, which may require navigating different team dynamics
  • No specific mention of remote work policies or expectations beyond being remote
  • Base salary range provided, but individual compensation varies based on multiple factors
Job score3.8/5
Benefits1/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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