HHiring Reality
← Oldcastle BuildingEnvelope

Customer Service Rep 1

Oldcastle BuildingEnvelope
Location
Strongsville, OH
Posted
12 days ago
Department
Commercial
What they actually want (must-haves)
  • A minimum of 1 year previous customer service experience in customer facing role
  • A minimum of 1-2 years experience in construction or manufacturing industry in any setting
  • Strong organizational and listening skills
  • Strong attention to detail
  • Great ability to work in a team environment and independently
  • Coordinate and prioritize work with deadlines
Nice to have
  • Preferred experience with AS400, SAP
What the job really is

The Customer Service Rep 1 at OBE is responsible for providing product and service information, processing customer orders, and resolving issues. This role involves maintaining communication with customers and coordinating between sales and production to ensure customer satisfaction. The position requires attention to detail and a strong work ethic, with opportunities for professional development and training.

Benefits
  • Industry competitive benefits at the lowest cost to the employee
  • PTO and holidays, including floating holidays
  • Pay-for-performance culture with potential for annual raises and bonuses
  • Training provided to equip with knowledge and skills
Things to weigh
  • Up to 10% of role involves working in a manufacturing floor environment
  • Vague description of additional duties assigned by management
Job score2.8/5
Benefits2/5
Freshness5/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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