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← Oldcastle BuildingEnvelope

Will Call Customer Service Rep (CRL)

Oldcastle BuildingEnvelope
Location
Cincinnati, OH
Posted
17 days ago
Department
Commercial - Customer Service
What they actually want (must-haves)
  • 1 year of office support experience in a customer service role
  • High School diploma or equivalent
  • Ability to work in a fast-paced, team environment
  • Organized and able to keep others organized with ability to prioritize effectively
  • Effective communication skills with excellent written and verbal communications
  • Critical thinking and independent thinking skills to anticipate and resolve issues
What the job really is

The Will Call Customer Service Rep at OBE is responsible for providing exceptional customer service to C.R. Laurence customers, which includes processing orders, handling payments, and maintaining customer relationships. The role involves multitasking in a fast-paced environment, documenting customer interactions, and addressing inquiries professionally. This position serves as the face of the company, requiring strong communication and organizational skills.

Benefits
  • Industry competitive benefits at the lowest cost to the employee
  • PTO and holidays, including floating holidays
  • Pay-for-performance culture with potential for annual raises and bonuses
  • Training to equip you with the knowledge and skills needed to succeed
Things to weigh
  • Fast-paced environment may be stressful
  • Role involves handling difficult customer situations
  • No specific salary or compensation details provided
Job score2.6/5
Benefits2/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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