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← Okta

Technical Account Manager Analyst (New Grad)

Okta
Location
Chicago, Illinois
Posted
12 days ago
Department
Technical Account Management-812
What they actually want (must-haves)
  • Bachelor's degree in Information Systems, General Engineering, Computer Science or related field preferred
  • Analytical and problem-solving mindset
  • Detail and results-oriented
  • Excellent verbal and written communication skills
  • Ability to manage multiple projects simultaneously
  • Basic familiarity with Identity and Access Management (IAM) concepts and security principles
Nice to have
  • Experience in Technical Support, Technical Account Management, Technical Consulting, Product Management, Solution Architect, or similar roles
  • Familiarity with AI assistants and prompt engineering
  • Interest in influencing customer behavior and health metrics
What the job really is

The Technical Account Manager Analyst role at Okta involves supporting customers in maximizing the value of their investment in Auth0 and adjacent technologies. Daily tasks include executing outbound playbooks, planning webinars, responding to customer inquiries, and collaborating with various teams to enhance customer experiences. This position is ideal for new graduates looking to build a career in a customer-facing, technically-oriented SaaS environment.

Benefits
  • Annual base salary range of $84,000 — $126,000 USD
  • Equity (where applicable)
  • Bonus
  • Health, dental and vision insurance
  • 401(k)
  • Flexible spending account
Things to weigh
  • Hybrid role requiring at least 2 days in the Chicago office
  • No specific mention of career advancement opportunities or mentorship
  • Role may involve handling customer inquiries which can be challenging
  • Stack includes a mix of established and emerging technologies
Job score3.4/5
Benefits4/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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