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← Okta

Customer Success Executive

Okta
Location
San Francisco, California
Posted
16 days ago
Department
Customer Success Management-750
What they actually want (must-haves)
  • 10+ years of experience in customer success, account management, or consulting roles managing relationships with large enterprises
  • Strong emotional intelligence and elite relationship management skills
  • Exceptional presentation and communication skills, particularly with C-level executives
  • Strong listening and analytical skills to understand customer priorities
  • Ability to work collaboratively and cross-functionally
  • Good technical and problem-solving skills
Nice to have
  • Experience with enterprise security tools
  • Willingness to travel up to 25%
What the job really is

The Customer Success Executive - Enterprise at Okta is responsible for building strong relationships with enterprise customers, ensuring their business goals align with Okta's solutions. The role involves developing success plans, driving customer retention, and collaborating with internal teams to enhance customer experience and identify growth opportunities. The ideal candidate will leverage their extensive experience to act as a strategic advisor, translating technical concepts into business outcomes while managing complex customer relationships.

Benefits
  • OTE range of $204,000 — $281,000 USD for candidates in the San Francisco Bay area
  • Equity options where applicable
  • Health, dental, and vision insurance
  • 401(k) plan
  • Flexible spending account
  • Paid leave including PTO and parental leave
Things to weigh
  • No specific mention of the technology stack used
  • High travel requirement may not suit all candidates
  • Vague details on the company's culture and team dynamics
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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