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← Okta

Senior UX Researcher

Okta
Location
Bengaluru, India
Posted
18 days ago
Department
Product Design & UXR-650
What they actually want (must-haves)
  • 4+ years of product development experience conducting UX research in enterprise/B2B product environments, OR a Master’s degree/PhD in HCI, Psychology, Anthropology, Sociology, or related field with 2+ years of experience
  • Demonstrated track record of conducting user research within complex, highly technical B2B, enterprise, security, or developer-facing domains
  • Experience researching desktop and mobile applications across macOS, Windows, iOS, or Android environments
  • A digital portfolio or case study deck demonstrating end to end research ownership, complex technical problem spaces, generative and evaluative methodologies, and measurable business/product impact
Nice to have
  • Background in identity, access management, cybersecurity, or enterprise IT admin tools is a strong plus
  • Curiosity and active experience incorporating AI tools into your research workflow (e.g., automated transcript synthesis, qualitative coding, prompt engineering) to accelerate time-to-insight without compromising rigor
What the job really is

As a Senior UX Researcher at Okta, you will lead research initiatives focused on enhancing customer experiences within the Access Management ecosystem. Your role involves translating product questions into actionable insights, managing a user panel, and collaborating with cross-functional teams to drive impactful research strategies. You will also employ various research methodologies to address complex security challenges and contribute to the development of innovative solutions.

Things to weigh
  • Role involves significant collaboration with globally distributed teams, which may require flexible working hours
  • Focus on high-stakes identity and security problems may lead to a demanding work environment
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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