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← Ocrolus Inc.

Mortgage Technical Enablement Manager

Ocrolus Inc.
Location
New York, United States
Posted
27 days ago
Department
Product
What they actually want (must-haves)
  • 5–10+ years of experience in L&D, client enablement, customer training, or implementation programs
  • Strong cross-functional stakeholder management
  • Mortgage industry exposure (e.g., underwriting, operations, LOS work, or mortgage product experience)
  • A passion for education and curriculum design
  • Ability to translate product features into concrete workflows
  • Strong presentation and facilitation skills
Nice to have
  • Prior experience at a fintech or AI-driven company
  • Hands-on experience with LOS or point solutions (Encompass, Ellie Mae, or equivalent)
  • Experience with LMS tools, eLearning authoring (Articulate/Camtasia), and building certification programs
  • Instructional design background or training certification
  • Willingness and ability to travel to customer sites for launches and workshops
What the job really is

As a Mortgage Technical Enablement Manager at Ocrolus, you will be responsible for building and managing the enablement function for the mortgage customer base. This includes creating onboarding programs, educational content, and training materials to help customers effectively use Ocrolus's platform for mortgage origination. You will work closely with cross-functional teams to define the enablement strategy and deliver hands-on training sessions, while also measuring the effectiveness of these programs through various KPIs.

Benefits
  • Full-time salary range of $140,000 - $170,000 + equity + benefits
  • Remote-first company with some expected travel for customer enablement and events
Things to weigh
  • No specific mention of team support; role may require high independence
  • Salary range provided only for New York City; may vary by location
  • Focus on building the function from scratch may involve ambiguity and initial challenges
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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