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← Observe.AI

Product & Customer Marketing Manager

Observe.AI
Location
Redwood City, CA (Hybrid)
Posted
1 month ago
Department
Product Marketing
Salary
$125,000- $145,000
What they actually want (must-haves)
  • 2–6 years of experience in Customer Marketing, Content Marketing, or a related B2B SaaS role
  • Strong execution skills with a proven ability to manage multiple projects and deliver high-quality work on tight timelines
  • Experience creating customer stories, case studies, and other customer-focused materials
  • Excellent writing, editing, and storytelling skills
  • Strong attention to detail with a focus on producing polished, on-brand deliverables
  • Experience collaborating cross-functionally with Customer Success, Sales, and Design teams
What the job really is

The Product & Customer Marketing Manager at Observe.AI will focus on enhancing customer advocacy and developing marketing materials to support sales and product launches. This role involves creating compelling customer stories, managing customer review sites, and collaborating with various teams to drive awareness and engagement. The ideal candidate will thrive in a fast-paced environment and be skilled in storytelling and content creation.

Benefits
  • Competitive compensation including equity: Market-aligned base pay, performance incentives, and meaningful equity ownership
  • Excellent medical, dental, and vision insurance options: Comprehensive medical, dental and vision benefits for employees and eligible dependents
  • Flexible Paid Time Off: Our unlimited, flexible PTO policy empowers you to take the time you need to recharge, maintain balance, and perform at your best
  • Additional Time to Recharge: 10 company holidays, an annual company-wide Winter Break, and paid parental leave to fully support life outside of work
  • 401(k) plan: Long-term financial planning support with tax-advantaged retirement savings
  • Quarterly Lifestyle Spending Account: Flexible quarterly stipend to support wellness, learning and professional development, and personal growth
Things to weigh
  • Salary range provided is $125,000- $145,000, but actual compensation may vary based on qualifications and experience
  • The role requires a strong focus on customer advocacy and storytelling, which may not appeal to all marketing professionals
Job score4.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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