HHiring Reality
← Nutrafol

Customer Relationship Specialist - East

Nutrafol
Location
Remote (United States)
Posted
26 days ago
Department
Professional Sales
What they actually want (must-haves)
  • 2+ years of experience in a customer service, call center, account management or sales position
  • Exceptional verbal and written communication skills
  • Experience with SFDC (Salesforce.com)
  • Ability to juggle multiple priorities
  • Strong customer relationship-building skills
  • Comfortable working in Microsoft Office and Google Workspace products
Nice to have
  • Aesthetics, dermatology, or healthcare industry experience
  • Previous experience developing and managing market channel relationships
  • Experience with Shopify, Shipmonk, or other related platforms
What the job really is

As a Customer Relationship Specialist at Nutrafol, you will provide exceptional support and service to healthcare professionals, primarily physicians and dermatologists. Your responsibilities will include managing customer inquiries, processing orders, and collaborating with the Business Development Manager to enhance customer satisfaction and operational efficiency. This role requires excellent communication skills and the ability to handle multiple priorities in a fast-paced environment, all while working remotely from the East Coast.

Benefits
  • Fully remote work experience
  • Comprehensive medical, dental, and vision package, including FSA program
  • 401K with employer match
  • Quarterly Bonus Program
  • Flexible PTO
  • Two company-wide wellness breaks every day
Things to weigh
  • Remote position requires alignment with East Coast business hours
  • Salary range provided but may vary based on multiple factors
  • Fast-paced environment may require adaptability to shifting priorities
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

Applying to Nutrafol?

See how your résumé matches this role — and tailor it from what actually gets interviews.