Field Implementation Manager

Numa

Location

Remote

Posted

16 days ago

Department

Implementation

Salary

$70,000 - $85,000

What they actually want (must-haves)

1+ years of customer-facing experience in training, onboarding, service, or support
Strong communication and presentation skills
Tech-savvy with the ability to quickly learn new systems and tools
High emotional intelligence to build trust quickly in fast-paced environments
Excitement to travel ~3 weeks per month across the U.S. and Canada (must live near a major airport)

Nice to have

Experience with SaaS, automotive, or phone systems
Background in field-based training, deployment, or customer onboarding
Familiarity with dealership operations or service department workflows
Experience supporting product go-lives or rollouts in a high-growth environment
Comfort using AI tools to streamline training, documentation, or workflows

What the job really is

The Field Implementation Manager at Numa is responsible for launching the company's AI-powered platform at dealerships across North America. This role involves training staff, addressing real-time challenges, and ensuring successful adoption of the platform. The position requires significant travel to dealerships, where the manager will engage with teams to demonstrate the platform's value and facilitate smooth transitions to internal teams.

Benefits

Base Salary: $70,000 - $85,000
Equity Package
Flexible PTO
Health, dental, and vision benefits
401(k) plan

Things to weigh

Significant travel required (approximately 3 weeks per month)
Role involves hands-on training and problem-solving in fast-paced environments
No specific mention of remote work flexibility outside of travel requirements

Job score4/5

Benefits3/5

Freshness4/5

Career value4/5

Role clarity4/5

Pay transparency5/5

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