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← Nucleus Global

Client Services Director

Nucleus Global
Location
United States - Remote
Posted
23 days ago
Department
Client Services
What they actually want (must-haves)
  • Extensive Client Services experience within a medical communications agency
  • Significant experience supporting Publications accounts
  • Proven ability to build trusted relationships with senior pharmaceutical clients
  • Experience managing budgets, forecasting, profitability, and driving organic account growth
  • Experience leading, coaching, and developing high-performing Client Services teams
  • Excellent strategic thinking, communication, and stakeholder management skills
What the job really is

As a Client Services Director at Nucleus Global, you will lead the strategic direction and daily operations of a key Publications client account, ensuring the successful delivery of integrated scientific communications programs. You will build relationships with senior client stakeholders, mentor Client Services teams, and oversee financial performance while driving operational excellence and supporting business development efforts.

Benefits
  • Health coverage
  • 401(K) matching
  • PTO
  • Flexible working arrangements
  • Friendly and informal working environment
  • Friday socials across offices
Things to weigh
  • Salary range provided is $145,000 — $185,000 USD, which may vary based on experience and location
  • No specific mention of remote work policies beyond the location being remote
  • The role requires navigating complex client relationships and business conversations, which may involve high-pressure situations
Job score3.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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