HHiring Reality
← Nozomi Networks

Senior Director of Global Renewals

Nozomi Networks
Location
United States
Posted
12 days ago
Department
Customer Success
Salary
$180,890 - $254,265
What they actually want (must-haves)
  • Experience managing a recurring revenue book of business with accountability for GRR and renewal targets
  • Demonstrated ability to build and operationalize renewal processes, playbooks, and forecasting methodologies
  • Strong commercial and negotiation skills, including experience with pricing, uplift, multi-year agreements, and contract terms
  • Experience working cross-functionally with Sales, Customer Success, Finance, Legal, Deal Desk, and Revenue Operations
  • Strong analytical skills with the ability to use data to identify renewal risk, trends, and opportunities
  • Experience in cybersecurity, infrastructure, networking, or another technically complex B2B SaaS environment
What the job really is

The Senior Director of Global Renewals at Nozomi Networks will lead the strategy and operations for renewing customer contracts, focusing on maximizing renewal success and identifying upsell opportunities. This role involves building a global renewals team, collaborating with various departments, and managing a high-volume portfolio while ensuring accurate forecasting and reporting. The position requires strong negotiation skills and a deep understanding of renewal processes in a complex B2B SaaS environment.

Benefits
  • Base pay scale of $180,890 - $254,265
  • Medical, dental, vision, life insurance, and disability insurance for eligible employees
  • Eligibility to participate in the company’s equity program and/or variable bonus program
  • 401(k) plan with employer matching program
  • Flexible paid time off, paid holidays, and paid parental leave
Things to weigh
  • No salary listed beyond the range provided
  • The role requires building a team from scratch, which may involve significant initial challenges
  • The position involves collaboration with multiple departments, which could lead to complex dynamics
Job score4.4/5
Benefits3/5
Freshness5/5
Career value4/5
Role clarity5/5
Pay transparency5/5

Applying to Nozomi Networks?

See how your résumé matches this role — and tailor it from what actually gets interviews.