HHiring Reality
← Novisto

Customer Onboarding Manager

Novisto
Location
London
Posted
18 days ago
Department
Customer Success
What they actually want (must-haves)
  • 3+ years of relevant work experience in Customer Onboarding
  • Project Management experience, preferably in an Enterprise SaaS environment
  • Deep caring about customers and a natural ability to empathize with and advocate for them
  • Passion for the ESG industry
  • Strong communication and presentation skills
  • Ability to independently prioritize work and autonomously manage a large workload
Nice to have
  • Startup, software development industry, and/or SaaS experience
What the job really is

The Customer Onboarding Manager will lead the onboarding process for enterprise clients using the ESG data management platform, ensuring successful adoption and engagement. Responsibilities include collaborating with clients to define success metrics, managing projects with precision, building strategic relationships, and driving platform engagement through tailored training and resources. The role requires strong communication skills and a customer-centric approach to deliver seamless onboarding experiences.

Benefits
  • Join an early-stage, well-financed company
  • Advance Novisto’s purpose of contributing to the sustainability of the economy, environment, and society
  • Contribute your knowledge and insights to increase awareness and knowledge of sustainability
  • Flexible schedules
  • Stock option plan
Things to weigh
  • No salary listed
  • Focus on enterprise clients may imply high-pressure situations
  • Role involves significant cross-functional collaboration, which may require strong interpersonal skills
Job score3.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

Applying to Novisto?

See how your résumé matches this role — and tailor it from what actually gets interviews.

Calculate resume scoreGenerate resume to apply
Job Link →