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IT Support Specialist

Nooks
Location
El Segundo, CA
Posted
24 days ago
Department
El Segundo IT/Cyber
What they actually want (must-haves)
  • 1–2 years of experience in IT support, helpdesk, or system administration
  • A DoD 8140.03/8570.01 Information Assurance Technical (IAT) baseline certification
  • Foundational knowledge of Windows and Linux operating systems
  • Familiarity with account management, permissions, patching, and basic system administration
  • Willingness and physical ability to perform site buildout work
  • Strong documentation skills and clear communication with users
Nice to have
  • Prior DoD or cleared-environment experience
  • Familiarity with structured cabling (Cat6/6A), rack installation, and AV/VTC setup
  • Exposure to IT service management (ITSM) and ticketing tools
  • Associate's degree, or relevant certifications in lieu of experience
What the job really is

As an IT Support Specialist at Nooks, you will be responsible for providing technical support and setting up IT systems during new site buildouts. Your role involves deploying workstations, managing cabling, and troubleshooting hardware and software issues. You will work closely with senior IT staff and contribute to system administration tasks while ensuring compliance with cybersecurity policies.

Things to weigh
  • Role involves significant physical work and travel
  • Majority of work is during new-site buildouts rather than steady-state support
  • No specific salary details provided beyond the range
  • Requires maintaining eligibility for Top Secret/Sensitive Compartmented Information (TS/SCI) clearance
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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