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Vice President, Production Engineering

NICE
Location
USA - Remote
Posted
12 days ago
Department
CX - Platform Operations
What they actually want (must-haves)
  • Bachelor’s degree in Computer Science, Engineering, or a related technical field
  • 15+ years of engineering leadership experience operating large-scale, distributed platforms
  • 8+ years leading senior engineering or operations organizations spanning infrastructure, platform, or production environments
  • Proven experience leading organizational and skill transformation within engineering or operations teams
  • Strong background in cloud infrastructure, distributed systems, networking, and runtime platforms
  • Demonstrated ability to establish engineering standards and influence architecture across organizations
Nice to have
  • Experience operating AI-enabled or data-intensive platforms in production
  • Experience modernizing legacy operations or NOC-based organizations
  • Background in Production Engineering or SRE organizations at scale
  • Experience operating in regulated, sovereign, or enterprise customer environments
What the job really is

The Vice President of Production Engineering at NiCE is responsible for overseeing the reliability, performance, scalability, and security of the company's global AI-first platforms. This role involves transforming the organization into a cohesive Production Engineering function, leading a diverse team, and implementing software-driven operational practices. The VP will also manage global cloud infrastructure and ensure operational governance across various platforms while fostering cross-functional partnerships and driving talent development.

Things to weigh
  • No salary listed
  • Role involves significant transformation and leadership responsibilities
  • Focus on AI-first practices may require adaptation to new technologies and methodologies
Job score3.2/5
Benefits1/5
Freshness5/5
Career value5/5
Role clarity5/5
Pay transparency0/5

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