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Specialist DevOps Engineer, CX

NICE
Location
India - Pune
Posted
12 days ago
Department
CX - R&D Engineering
What they actually want (must-haves)
  • 8-11 years of experience in DevOps, Cloud Engineering, or a similar role
  • Strong hands-on experience with AWS – ECS, EC2, VPC, ALB, Lambda, CloudFront, and CloudWatch
  • Strong knowledge of Terraform, Docker, Jenkins, and GitHub Actions
  • Proficiency in Shell/PowerShell and at least one programming language such as Python, Java, Groovy, JavaScript, or Go
  • Experience with monitoring, cloud security, and troubleshooting
  • Strong problem-solving skills and experience working in Agile environments
Nice to have
  • Experience with AWS RDS and database infrastructure
  • Knowledge of FinOps and cloud cost optimization
  • Development/software engineering experience
  • Experience with multi-region or multi-tenant SaaS environments
  • Experience using AI tools/agents such as GitHub Copilot, ChatGPT, Claude Code, or Cursor for automation and RCA
What the job really is

As a Specialist DevOps Engineer at NiCE, you will manage and enhance the cloud infrastructure and software delivery ecosystem, focusing on AWS and CI/CD pipelines. Your role involves collaborating with various teams to ensure scalability, security, and reliability while automating infrastructure and deployments using tools like Terraform and Docker. You will also leverage AI tools to improve operational efficiency and troubleshoot issues.

Benefits
  • Hybrid work model (2 days in office, 3 days remote)
  • Opportunities for internal career growth across multiple roles and locations
Things to weigh
  • No salary listed
  • Focus on AWS and specific tools may limit exposure to other technologies
  • Role is individual contributor with no mention of team leadership responsibilities
Job score2.8/5
Benefits1/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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