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Porting Specialist

Nextiva
Location
Guadalajara, Onsite
Posted
18 days ago
Department
Porting
What they actually want (must-haves)
  • Strong administrative experience in a fast-paced environment
  • Highly organized, detail oriented, adaptable and quick-thinking
  • Excellent organizational and time management skills
  • Proficient with Microsoft Office (Word, Excel, and Outlook)
  • Professional voice with outstanding communication, telephone and customer service skills
  • Ability to make decisions during porting processes
What the job really is

The Porting Specialist at Nextiva is responsible for managing customer paperwork related to porting, updating customer files, and communicating with customers about their porting status. This role involves daily checks of orders, assisting customers with inquiries over the phone, and ensuring that all documentation is complete and submitted correctly. The position requires strong organizational skills and a focus on customer service, with a significant portion of communication conducted in English.

Benefits
  • Major Health insurance for you, your legal partner, and children under 25 years, including Vision and Dental coverage
  • Life Insurance (24 times your monthly salary)
  • 10 personal days before first anniversary, 12 vacation days on first anniversary, and 5 personal days annually thereafter
  • 30-day Christmas bonus
  • 50% vacation premium
  • Company-matched food vouchers (1 UMA/month)
Things to weigh
  • Position is 100% onsite, requiring five days a week in the Guadalajara office
  • Over 90% of communication in English, which may be a barrier for some candidates
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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