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Express Claims Advocate

Next Insurance
Location
Remote
Posted
19 days ago
Department
Claims
What they actually want (must-haves)
  • At least 2+ years of claims handling experience including coverage and liability or relevant experience
  • Strong written and oral communication skills
  • Strong interpersonal, analytical, investigative, and negotiation skills
  • Strong customer service skills
  • Mac literate, including Google and Microsoft
  • Bachelor's degree or equivalent knowledge
Nice to have
  • Experience with Commercial General Liability claims
  • Enthusiastic team player in a remote environment
  • Self-starter, reliable, and flexible toward change
  • Ability to thrive in ambiguity and fast-paced environments
What the job really is

As an Express Claims Advocate at ERGO NEXT, you will manage and resolve commercial general liability claims, focusing on lower complexity cases. Your responsibilities include investigating claims, evaluating coverage and liability, communicating with policyholders, and ensuring compliance with regulatory requirements while meeting performance goals. This role requires strong communication and analytical skills, as well as the ability to handle a high volume of claims in a fast-paced environment.

Benefits
  • Partially subsidized medical plan
  • Fully subsidized vision/dental options
  • Life insurance
  • Disability insurance
  • 401(k)
  • Flexible paid time off
Things to weigh
  • No specific mention of career advancement opportunities
  • Role may involve handling a high volume of claims which could lead to stress
  • Remote work may require strong self-discipline and motivation
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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