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← New Relic

Principal Product Designer

New Relic
Location
Hyderabad, India
Posted
12 days ago
Department
Developer Tools
What they actually want (must-haves)
  • 12+ years of professional experience in product or UX design, with a portfolio showing complex, data-heavy B2B SaaS or enterprise work.
  • Demonstrated, innate curiosity about technology — evidence that you've taught yourself unfamiliar technical domains in past roles.
  • Experience designing for technical personas (software engineers, SREs, DevOps, platform engineers).
  • Real skill in user research: interviews, usability testing, and synthesis that changes product direction.
  • Advanced proficiency in Figma and experience building or contributing to component-based design systems at scale.
  • Solid grasp of WCAG 2.1 AA and assistive technologies, with the ability to independently troubleshoot accessibility issues.
Nice to have
  • Direct experience in observability, infrastructure monitoring, cloud platforms (AWS, Azure, GCP, OCI), or adjacent developer-facing tooling.
  • Prior exposure to designing for AI-assisted or LLM-based tools, and comfort prototyping with AI-native tools.
  • A working understanding of frontend fundamentals (HTML, CSS, React).
  • Strong facilitation skills for cross-functional design sprints and workshops.
What the job really is

As a Principal Product Designer at New Relic, you will lead the design vision for the Infrastructure team, focusing on creating intuitive interfaces for complex systems like cloud environments and Kubernetes. Your role involves collaborating with senior engineering and product leaders, conducting user research, and mentoring other designers. You will also drive large-scale design initiatives and incorporate AI into the design workflow to enhance user experience during incident responses.

Things to weigh
  • The role requires a deep understanding of complex technical systems, which may involve a steep learning curve for those unfamiliar with the domain.
  • Direct observability experience is a plus but not a prerequisite, indicating a potential gap in required knowledge for some candidates.
  • The position involves significant collaboration with US-based teams, which may require flexibility in working hours.
  • The emphasis on AI in the design workflow suggests a focus on modern technologies, but candidates should assess their comfort with AI tools.
Job score3.2/5
Benefits1/5
Freshness5/5
Career value5/5
Role clarity5/5
Pay transparency0/5

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