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Technical Success Manager - Public Sector

New Relic
Location
Arlington, Virginia, USA; Baltimore, Maryland, USA; Washington, District of Columbia, USA
Posted
20 days ago
Department
Technical Solution Sales
What they actually want (must-haves)
  • 3+ years of demonstrated pre or post sales experience within the software industry or working directly for a Public Sector organization
  • An interest in or previous experience of performance monitoring tools
  • Strong technical background and sales/customer orientation
  • A desire to learn new technologies
  • Ability to keep up to date project plans and documentation
  • Fluent in English
Nice to have
  • Familiarity in one or more of the following development languages - Java, .Net, Ruby, C, Python, Node.js, Golang
  • Exposure to and/or interest in cloud technologies: Kubernetes, containers, microservices, DevOps, CI/CD
  • Background in mobile device platforms & architectures (IOS & Android)
  • Bachelor's degree in Engineering/Computer Science or equivalent desirable
What the job really is

As a Technical Success Manager for the Public Sector team at New Relic, you will be responsible for optimizing customer adoption and success with New Relic's products. This role involves leading the integration of products into customer infrastructures, documenting success, and collaborating with sales to identify revenue opportunities. You will also provide technical support and feedback to product management while maintaining a deep understanding of customer needs and technical environments.

Benefits
  • healthcare
  • dental
  • vision
  • parental leave and planning
  • mental health benefits
  • 401(k) plan and match
Things to weigh
  • No salary listed, but estimated on-target earnings range provided
  • Field-based role requires some travel
  • Visa sponsorship is not available for this position
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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