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Sr. Manager, Membership Operations

Newlab Careers
Location
Louisiana
Posted
24 days ago
Department
Membership
Salary
$100,000- $140,000
What they actually want (must-haves)
  • 5–8+ years of experience in facilities management, operations, or technical infrastructure management, preferably in a lab, manufacturing, and/or R&D environment
  • Hands-on understanding of building systems (HVAC, electrical, mechanical) and lab or workshop operations
  • Strong vendor and contractor management experience
  • Exceptional organizational skills, attention to detail, and ability to multitask in a fast-paced environment
  • Comfort working with startups, entrepreneurs, and technical teams
  • Excellent interpersonal and communication skills; able to balance operational rigor with a community-minded approach
Nice to have
  • Experience supporting space openings, build-outs, or construction projects is a strong plus
  • OSHA and/or lab safety certification preferred
What the job really is

The Sr. Manager, Membership Operations at Newlab will oversee the operations of a beta facility in New Orleans and transition to a permanent location. This role involves managing facility and technical infrastructure, supporting community operations, and ensuring compliance with health and safety regulations. The manager will also coordinate with vendors and contractors to maintain high operational standards and enhance member experience.

Benefits
  • $100,000- $140,000 USD base salary
  • Performance bonus eligibility
  • Comprehensive benefits package with no waiting period
Things to weigh
  • Role involves managing a beta facility, which may present unique challenges as it transitions to a permanent space.
  • Focus on community experience and member needs may require strong interpersonal skills and adaptability.
  • No specific mention of the technical stack or tools used in operations, which may affect the role's technical growth opportunities.
Job score4/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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