Manager, IT Operations

The IT Manager will oversee the IT operations, ensuring superior customer service through the maintenance and enhancement of IT functions. Responsibilities include providing IT support, managing the local area network, maintaining hardware and software, and supervising junior staff. The role also involves managing IT infrastructure improvement projects and ensuring network security, all while fostering a culture of service excellence.

• Flexibility to work outside normal business hours is required
• The role requires working under broad direction and minimal supervision
• Experience in a start-up or rapid-growth environment is preferred
• The position involves working in low-resource communities with complex government systems