HHiring Reality
← New Era Technology

A/V Conferencing Technology Specialist

New Era Technology
Location
Plano, TX
Posted
16 days ago
Department
Professional Services
What they actually want (must-haves)
  • Minimum of 2 years industry experience in client-facing technical support role
  • Knowledge of Cisco or Polycom videoconferencing systems
  • Knowledge of audio/visual (A/V) control systems and components
  • Strong client and service focused mindset
  • Proficient in troubleshooting A/V system issues
  • Ability to read and follow AV system signal flow diagrams
Nice to have
  • An AVIXA CTS certification is preferred
What the job really is

The A/V Conferencing Technology Specialist at New Era Technology is responsible for providing audiovisual and video conferencing support, ensuring systems are operational, and assisting with setup for conferences and events. This role involves troubleshooting, maintaining equipment, training clients, and coordinating videoconference requests, all while adhering to company policies and maintaining professionalism.

Benefits
  • Full Benefits
  • Medical
  • Dental
  • Vision
  • 401K match
  • 7 company holidays + generous PTO
Things to weigh
  • No salary listed; pay range provided is $28 - $32 USD based on qualifications and experience
  • Some lifting may be required, up to 50 pounds
  • Ability to work flexible hours and occasional work outside of normal business hours may be required
  • Local travel to client sites is required
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

Applying to New Era Technology?

See how your résumé matches this role — and tailor it from what actually gets interviews.

Calculate resume scoreGenerate resume to apply
Job Link →