As a Sr. QA Consultant for Amazon Connect at NeuraFlash, Part of Accenture, you will be responsible for testing complex cloud contact center implementations. Your day-to-day tasks will include designing and executing test scenarios for Amazon Connect and IVR systems, validating integrations with AWS and Salesforce, and ensuring the quality of AI-driven customer experiences. You will collaborate with various stakeholders to drive testing processes and prepare quality metrics and reports for release readiness.
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