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← NeuraFlash, Part of Accenture

AWS Solution Architect

NeuraFlash, Part of Accenture
Location
Remote - India (Bengaluru, Chennai, Gurugram, Hyderabad, Noida, or Pune Only)
Posted
26 days ago
Department
Voice
What they actually want (must-haves)
  • Customer-facing contact center experience
  • Experience building integrations across WFM, CRM, and contact center solutions
  • Experience with communications protocols and APIs such as WebRTC and SIP
  • Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js)
  • Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
  • API integration experience
What the job really is

As an AWS Solution Architect at NeuraFlash, Part of Accenture, you will focus on ensuring customer success by building and launching Amazon Connect solutions. Your role includes conducting technology assessments, facilitating business process reviews, and leading discovery sessions to translate customer requirements into effective contact center designs. You will also mentor technical teams, manage project communications, and deliver training and documentation to end users.

Benefits
  • Remote work flexibility
  • Travel commitment of up to 25%
  • Flexible working hours
  • Collaborative culture with opportunities for feedback
  • Celebration of team achievements and fun activities
Things to weigh
  • No salary listed
  • Role involves significant customer interaction and project management responsibilities
  • Expectations for travel may not suit all candidates
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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