HHiring Reality
← National Life Insurance Company

Payment Center Customer Service Rep

National Life Insurance Company
Location
Addison, TX; Montpelier, VT
Posted
16 days ago
Department
6821 - 8168215
What they actually want (must-haves)
  • Associates degree or higher (preferred)
  • 2+ years of professional work experience interacting with customers
  • Basic ability to read and interpret information
  • Perform arithmetic, ratios, rates and percentages
What the job really is

As a Payment Center Customer Service Representative, you will engage with customers across the U.S. to assist them with their life and annuity policies, ensuring a positive experience. Your role involves answering inquiries, processing payment-related transactions, and utilizing multiple technology systems to provide accurate information and solutions. You will work collaboratively with your team to enhance customer satisfaction and achieve operational goals.

Benefits
  • Competitive pay (starting at $22/hr.)
  • Outstanding health, wellness, and insurance benefits
  • Full tuition sponsorship for completing your undergraduate and graduate degrees
  • Additional $5K in annual tuition reimbursement
  • Paid time off and holidays
  • 40 hours of community service hours annually
Things to weigh
  • No visa sponsorship offered for this position
  • Work schedule includes built-in breaks but is structured and may require flexibility
  • The role involves significant phone interaction and processing requests in a high-volume environment
  • AI tools are expected to be leveraged in the role, indicating a need for adaptability to technology
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

Applying to National Life Insurance Company?

See how your résumé matches this role — and tailor it from what actually gets interviews.