HHiring Reality
← The N2 Company

Bridge Client Success Manager

The N2 Company
Location
Remote
Posted
16 days ago
Department
Bridge
Salary
$52,000 to $55,000
What they actually want (must-haves)
  • Client account management for ongoing service engagements and retainers.
  • CRM systems for B2B services (monday.com) and account health tracking.
  • Contract management (renewals, onboarding, cross-sells, up-sells).
  • Data analysis and reporting on service performance, SLAs, and client outcomes.
  • Process documentation, playbooks, and service workflows.
  • Virtual communication and presentation skills (Zoom, Aircall, emails).
Nice to have
  • Experience managing mid-market or enterprise B2B service clients in a remote environment.
  • Experience owning post-sale relationships and acting as the primary strategic point of contact.
  • Leadership experience in client onboarding, discovery, and expectation-setting for services delivery.
  • Experience running recurring status calls, QBRs, and reviews focused on business outcomes.
  • Experience supporting renewals, expansions, and long-term account growth through value demonstration.
What the job really is

As a Bridge Client Success Manager at N2 Company, you will be responsible for managing client relationships, ensuring satisfaction, and driving revenue growth. Your day-to-day tasks will include onboarding new clients, maintaining communication, renewing contracts, and identifying upsell opportunities. You'll also manage CRM records and address any client issues to enhance their experience with N2's services.

Benefits
  • Full health care coverage for you and your family.
  • Complimentary basic dental coverage.
  • Access to a licensed nutritionist to support your health and wellness goals.
  • Employee Assistance Program (EAP) with complimentary mental health resources and additional support services.
  • 401(k) plan with a company match to help secure your financial future.
  • Financial planning services to guide you in achieving your financial goals.
Things to weigh
  • Starting salary range is $52,000 to $55,000, which may be lower than industry standards for similar roles.
  • The role is fully remote, which may require strong self-management skills.
  • The emphasis on client retention and upselling may lead to high performance expectations.
  • The job requires managing multiple client accounts, which can be demanding in a fast-paced environment.
Job score4.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

Applying to The N2 Company?

See how your résumé matches this role — and tailor it from what actually gets interviews.