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Implementation Specialist

Motus
Location
United States
Posted
10 days ago
Department
Implementation
Salary
$65,000 - $72,000
What they actually want (must-haves)
  • 2-4 years of experience implementing and/or supporting clients in a B2B SaaS environment
  • Strong project management, organizational, and analytical skills
  • Outstanding communication skills in verbal, listening, and written capacities
  • Strong interpersonal skills and the ability to set clear expectations and establish effective relationships with both clients and internal partners
  • Ability to lead multiple implementations under tight time constraints
  • Highly confident presenter, with a strong eye for business
Nice to have
  • Knowledge of project management tools
  • Experience with Rocketlane or similar project management tool
  • Excellent PowerPoint and Word skills
  • Knowledge Salesforce.com, Excel, Smartsheet, and Motus products
What the job really is

As an Implementation Specialist at Motus, you will lead the client implementation process for their mobile workforce solutions, ensuring a smooth transition from sales to support. Your role involves managing multiple client implementations, conducting kick-off calls, and providing expert knowledge on Motus products while maintaining strong communication with clients and internal teams. You will also analyze client needs, set project plans, and ensure successful onboarding of clients onto the platform.

Benefits
  • Medical Insurance, Dental Insurance, Vision Insurance (effective day one)
  • Open Paid Time Off
  • Flexible Spending Accounts & Health Savings Accounts
  • Motus-Fidelity 401K Plan
  • Company-paid Short/Long-term Disability & Basic Life Insurance Plans
  • Family Planning and Parenting Support Benefits through Maven
Things to weigh
  • Compensation range provided is $65,000 - $72,000, which may vary based on experience and qualifications
  • Role involves handling at least 25 active implementations concurrently, indicating a potentially high workload
  • Occasional travel required 1-2 times per year for onsite customer implementations
Job score4.8/5
Benefits5/5
Freshness5/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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