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Business Operations Manager

Moore Home Services
Location
Santa Rosa, CA
Posted
19 days ago
Department
Center Leadership
What they actually want (must-haves)
  • 7–10+ years of experience in operations management, sales leadership, revenue operations, or a related leadership role within field service, home services, construction, manufacturing, or a similar industry
  • Proven success improving sales processes, generating revenue, coaching teams, and increasing business performance
  • Experience managing budgets, operational performance, and process improvement initiatives
  • Strong knowledge of service operations, residential sales practices, workforce scheduling, and project management
  • Proficiency with business software; experience with CRM, dispatch, or ERP tools such as ServiceTitan is a plus
  • Excellent decision-making, problem-solving, and communication skills, with the ability to influence across all levels
What the job really is

The Business Operations Manager will lead and optimize sales processes and operational efficiency across HVAC, Plumbing, Drains, and Electrical divisions. This role involves driving revenue growth, managing field operations, and developing high-performing teams through training and performance management. The manager will collaborate with department leaders to enhance sales performance, customer retention, and financial results while fostering a culture of accountability and continuous improvement.

Benefits
  • Annual performance-based bonus
  • Comprehensive medical, dental, and vision coverage
  • 401(k) with company match
  • Generous vacation, holidays, and sick leave
  • Ongoing training, professional development, and advancement opportunities
  • A supportive, inclusive, and dynamic work environment focused on teamwork and employee satisfaction
Things to weigh
  • No specific mention of remote work options
  • Role involves working in various environments, including outdoor conditions
  • Occasional travel may be required for training, meetings, or customer visits
Job score3.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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