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← MoneyHero Group

Associate, Insurance Operations

MoneyHero Group
Location
Manila, Philippines
Posted
17 days ago
Department
Telesales
What they actually want (must-haves)
  • 1–2 years of experience in telesales, customer service, or administrative support
  • Proficiency in Excel and Google Sheets
  • Strong organizational, time management, and multitasking skills
  • Excellent verbal and written communication skills
  • High sense of urgency and ability to stay composed under pressure
  • Comfortable working across markets and coordinating with overseas stakeholders
Nice to have
  • Prior experience in telesales or insurance operations
  • Familiarity with CRM or lead management systems
  • Exposure to insurance products or regulatory compliance requirements
What the job really is

As an Associate in Insurance Operations, you will be the frontline driver of telesales for the Insurance business, focusing on converting and retaining leads, particularly for car insurance renewals. Your role will involve proactive outreach to customers, managing renewal processes, and providing operational support to the Singapore team, which includes administrative tasks and identifying operational inefficiencies.

Things to weigh
  • Focus on telesales may not appeal to all candidates
  • Role involves high volumes of data and calls which can be demanding
  • Limited information on career advancement opportunities within the team
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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