Customer Success Manager

As a Customer Success Manager at Modo Energy, you will be responsible for onboarding new US customers and ensuring their ongoing engagement with the platform. You will work closely with an Account Manager to manage customer relationships, drive product adoption, and contribute to the company's revenue retention goals. This role offers the opportunity to shape customer success processes and requires a proactive approach to maintaining account health and identifying upsell opportunities.

• Salary range of $90K-$110K per year plus 20% variable
• Equity
• 25 days PTO plus 10 paid holidays annually
• 100% employer paid medical, dental, and vision coverage
• 401(k) with matching

• Fast-paced environment with a need for quick learning and adaptation
• Role involves building processes from scratch, which may not suit everyone
• No specific mention of energy experience required, but it could be beneficial in the US market